Awareness of Teledentistry Among Patients Visiting an Urban Tertiary Dental Hospital in Karachi, Pakistan: A Cross-Sectional Study
DOI:
https://doi.org/10.51253/pafmj.v76iSUPPL-10.14100Keywords:
Armed Conflict, Awareness, Digital Health, Humanitarian Crisis, Pakistan, Teledentistry, TelehealthAbstract
Objective: To determine how much patients of an urban tertiary dental hospital in Karachi, Pakistan know about tele-dentistry, including their understanding of its definition, perception of its benefits, and knowledge of its availability.
Study Design: Cross-sectional study.
Place and Duration of Study: Department of Oral Diagnosis, Hamdard University Dental Hospital, Karachi, Pakistan; Feb 2023 to Feb 2024.
Methodology: A total of 382 participants were enrolled through non-probability purposive sampling technique. A pre-tested self-administered 12-item questionnaire was used to measure tele-dentistry familiarity, attitudes, and prior experience.
Results: Out of 382 participants, 374(98%) had never heard of tele-dentistry. Only 19(5%) had used tele-dentistry before and 344(90%) did not think it would be beneficial for them. A significant statistical Association was found between age and awareness (χ² = 12.86, df = 6, p value = 0.045). However, no significant relationships were found between gender, marital status, educational level, occupation, or area of residence.
Conclusion: Dental patients in cities of Pakistan do not knowmuch about tele-dentistry. Since the healthcare sector is going digital and the world is getting more and more hostile, Pakistan needs to start making plans for tele-dentistry in emergencies, running awareness campaigns, and including it in the National Health Vision.
Downloads
References
Alabdullah JH, Daniel SJ. A systematic review on the validity of teledentistry. Telemed e-Health 2018; 24(8): 639-648.
http://doi.org/10.1089/tmj.2017.0132
2. Maqsood A, Sadiq MSK, Mirza D, Ahmed N, Lal A, Alam MK, et al. The teledentistry, impact, current trends, and application in dentistry: a global study. BioMed Res Int 2021; 2021(1): 5437237. http://doi.org/10.1155/2021/5437237
3. Zieck M. Resettlement as Protection: Integrating Resettlement of Refugees in International Refugee Law. Edward Elgar Publishing, 2024.
4. Tiwari T, Diep V, Tranby E, Thakkar-Samtani M, Frantsve-Hawley J. Dentist perceptions about the value of teledentistry. BMC Oral Health. 2022; 22(1): 176.
https://doi.org/10.1186/s12903-022-02208-z
5. Kateeb E, Nahla RSA. Addressing the silent crisis of oral health in conflict areas and war zones. Int Dent J 2024; 74(5): 1182. http://doi.org/10.1016/j.identj.2024.07.016
6. Subhan R, Ismail WA, Musharraf S, Khan M, Hafeez R, Alam MK. Teledentistry as a supportive tool for dentists in Pakistan. BioMed Res Int 2021; 2021(1): 8757859.
http://doi.org/10.1089/tmj.2020.0367
7. Mahdi SS, Allana R, Amenta F. Teledentistry-based program to improve oral hygiene indicators in rural Pakistan—A protocol. J Contemp Dent Pract 2021; 22(4): 406-411. http://doi.org/10.5005/jp-journals-10024-3074
8. Waseem MT, Farooq MS, Rehman AA. Analyzing Challenges Faced By The Telecom Industry In Pakistan And Their Impact On Growth: https://doi. org/10.5281/zenodo. 17009441. J Manag Sci Res Rev 2025; 4(3): 980-995.
https://doi.org/10.5281/zenodo.17009441
9. Boringi M, Waghray S, Lavanya R, Babu DBG, Badam RK, Harsha N, et al. Knowledge and awareness of teledentistry among dental professionals–A cross sectional study. J Clin Diag Res 2015; 9(8): ZC41.
http://doi.org/10.7860/JCDR/2015/13303.6320
10. Estai M, Kruger E, Tennant M. Perceptions of Australian dental practitioners about using telemedicine in dental practice. Br Dent J 2016; 220(1): 25-29.
https://doi.org/10.1038/sj.bdj.2016.25
11. Islam MRR, Islam R, Ferdous S, Watanabe C, Yamauti M, Alam MK, et al. Teledentistry as an effective tool for the communication improvement between dentists and patients: an overview. Healthcare 2022; 10(8): 1586.
12. Siddig RE, Hammad AM, Awooda EM. Teledentistry in the time of conflict in Sudan. Sudan J Med Sci 2024;19(3): 13975. http://doi.org/10.18502/sjms.v19i3.13975
13. Bogale B, Scambler S, Khairuddin ANM, Gallagher JE. Oral health system strengthening in fragile and conflict-affected states: a systematic review. J Glob Health 2024; 14: 04132.
http://doi.org/10.7189/jogh-14-04132
14. Özveren N, Sevinç B, Güngör A, Baltacı E, Serindere G, Özgür Ö. Evaluation of knowledge and awareness about teledentistry among dentists and patients living in Turkey. Dent Med Prob 2023; 60(4): 150834 . http://doi.org/10.17219/dmp/150834
15. Chaudhary FA, Ahmad B, Javed MQ, Mustafa S, Fazal A, Javaid MM, et al. Teledentistry awareness, its usefulness, and challenges among dental professionals in Pakistan and Saudi Arabia. Dig Health 2022; 8: 20552076221089776. http://doi.org/10.1177/20552076221089776
16. Almazrooa SA, Mansour GA, Alhamed SA, Ali SA, Akeel SK, Alhindi NA, et al. The application of teledentistry for Saudi patients' care: A national survey study. J Dent Sci 2021; 16(1): 280-286.
http://doi.org/10.1016/j.jds.2020.04.014
17. Shrestha R, Acharya G, Maskey S, Shrestha P. Awareness of tele-dentistry among dental professionals in Nepal. J KIST Med Coll 2022; 4(7): 44-50.
18. Khokhar RA, Ismail WA, Sunny A, Shaikh GM, Ghous S, Ansari M, et al. Awareness regarding teledentistry among dental professionals in Malaysia. BioMed Res Int 2022; 2022(1): 3750556. http://doi.org/10.1155/2022/3750556
19. Raucci-Neto W, de Souza Pereira M, Cerqueira NM, Louzada VG, de Castro Raucci LMS, Leoni GB. Knowledge, perception, and experience of dentists about teledentistry. Int Dent J 2022; 72(4): 456-462.
http://doi.org/10.1016/j.identj.2021.07.007
20. Sujatha P, Kanitkar AA, Ranjeri S, Annu A, Patil A, Biradar J, et al. Assessment of knowledge and attitude regarding teledentistry among dental professionals: a cross-sectional study. Cureus 2024; 16(3): 55954.
http://doi.org/10.7759/cureus.55954
21. Aziz F, Tahir F, Qureshi NA. Millennium development goals (MDGs-2000-2015) to sustainable development goals (SDGs-2030): a chronological landscape of public sector health care segment of Pakistan. J Pak Med Assoc 2021; 71(2): 596-601. http://doi.org/10.47391/JPMA.394
Downloads
Published
License
Copyright (c) 2026 Hafsa Feroz, Mehmil Aslam, Amna Arsalan, Bilal Shahid Ansari, Araib Tahir, Saad Ali

This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.





